Business Builder

Our objective is to reduce the numbers of small businesses that stagnate or fail, and to increase the numbers of those that grow and succeed.

Monday, 15 June 2009

The One Minute DIY Marketing Consultancy

In the current climate we all need to be able to save money, so start by saving thousands on your own advertisement critiques. Marketing consultancies would have to charge you hundreds of pounds to assess your marketing, try this DIY test for yourself and improve your marketing at the same time.

Most businesses use adverts to gain new customers, communicate promotions or launch new products and services, both on and off line

Over the years we have seen hundreds of small businesses spend literally thousands on advertising that doesn't work. There can be many factors that affect results
  • Location and placement of adverts
  • Frequency of adverts
  • Chosen target market
  • Alignment between the advertising medium used and the product or service sold
  • and of course the content of your advert , what you actually say to attract your chosen target market to buy your product and services.
Obviously we are not all marketing experts but here is a quick and reliable aide memoir to help you. Use this framework to quickly assess your adverts and stop you making some of the basic mistakes

Lets look at the the
FOUR biggest mistakes and the A.I.D.A method

Four biggest mistakes
1. Using your company name as a headline
Your company name is the least interesting part of your advert. It is about you and not your prospect. It doesn't convey any messages a prospect will be interested in. Unless you have a recognisable brand such as Coco Cola or Nike your company name will not infer quality of goods, price, benefits or desirability. Your advert must work hard to communicate with your prospect and to grab their attention. Do not waste valuable space on a big company logo and name,however do make sure your contact details are easy to read and simple to use.

2. Not using the YOU or some connotation of it in the headline
Remember it's about your prospect so talk to them, make them feel when they read the advert you are talking to them. Having a very clear target market helps , recognising specific issues your target market is trying to resolve such as If you worry about security for your house or If you live alone and worry about security.
Immediately if that's one of my issues I recognise you are talking to me and Im more likely to keep on reading.


3. Not opening a loop
The headline must force your prospect to read the rest of the advert such as Do you live alone, are you worried about security?, Five things you need to know before you sign up for your next mortgage. It requires the reader to read the advert to find out the answer, it opens a loop by creating interest.

4. Not having a clear call to action
What do you want people to do once they have read your advert. So many adverts stop there and so do their readers, be specific tell your prospects what they should
do next and why, such as
'Call today and claim your free home security assessment. It takes just 5 minutes and you can instantly improve your home security with simple low cost solutions'.


A.I.D.A
  • Attention: Does the advert (namely headline) grab your prospects attention. It must stand out amongst all your competition. Try looking through a magazine, directory or look out for billboards. Look on google for your type of products and services and see what headlines are being used for searches. Ask questions, make statements, add an unusual twist and make sure it is easy to read and stands out.
  • Interest: Does the advert generate the prospects interest. It must be relevant to the prospect and answer a need they have. It must recognise the prospects issues and help the prospect recognise themselves in what is being said, this ensures that they will become interested in what you have to say.
  • Desire: Does the advert create desire in your prospect ? Desire is emotional and often is not logical in terms of the need we originally had. Use emotional words within your advert. Very few of us respond to just logic, even if we are not aware of it. Take car advertising, yes there are technical details and lots of technical information but the advertising often focuses on lifestyle choices, colours, what it feels like to drive the car, how you will look to others, quality and aspirational aspects. Many of these are intangible but they makes us desire a specific car not just need any car.
  • Action: Does the advert prompt the reader to take action. As my previous point be clear about what you want your prospect to do. Many adverts. waste the A.I.D part because they just let prospects go with no clear call to action 'Do This Today '
  • For every point you can answer YES allocate one point
  • This gives you a rating out of 8 as to whether the advert follows the basic rules of writing advert.

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Sunday, 24 May 2009

Fear And Loathing In The Sales Arena

A phobia that prevents so many business owners from being successful, even though they have top quality products and services, is fear and loathing of selling.

I think that it is even worse, when culturally it is deemed 'shameful' to sell one’s self or one’s products and services too overtly. Certainly we Brits seem to have a complete aversion to selling and being sold to.

Those who have sales phobias believe that if the product is right, they will somehow just know where to find it and will not need to ask anything more about it.

The phobic owner is convinced that their product or service should be self evidently what the prospective client is looking for and that any attempt to bring it to someone's attention is somehow in bad taste or will reflect badly on the products, or worse still the salesperson.

At all costs we must never appear pushy.

During my seminars, I ask attendees to think of words that come to mind when I say ‘Sales person’ or ‘Selling’.

Without a moments hesitation I am bombarded with a vast range of negative accusations: dishonest, lying, pushy, slippery, uncomfortable, etc. etc. By contrast successful owners realise the need to personally promote their business and are prepared to overcome any initial reluctance. They volunteer to speak at conferences, seminars and business groups. They also understand the concept of helping a client to buy and actually enjoy contact with buyers.

They understand that 'good selling' goes hand in hand with being open, honest and informative to prospective clients.

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